All garments from KG are individually produced. When opting for a standard size garment, your order will be dispatched within 28 days.
If you decide on a made to measure garment, your toile fitting will typically be in 21 days, it will then be sent back to Sydney head office, altered and completed within 14 days.
Please ensure that the billing and shipping address details are correct, as we are unable to redirect. Please note that your billing address must match the address on your credit card statement.
Once your order has shipped, you will receive a confirmation email with tracking details.
Delivery times are estimates and start from the date of dispatch. Please note that we will endeavour to send your order out as quickly as possible but we cannot be responsible for delays as a result of remote delivery locations or adverse weather conditions.
Once dispatched, orders on the East Coast of Australia will take between 1 to 2 days for delivery, Western & South Australia will take 4-5 days while international orders may take from 5-7 days.
If you have any questions or need your order speeding up please contact concierge@karengee.com