Order Fulfillment:

We commit to processing Ready To Wear (RTW) orders within 2 working days, ensuring thorough preparation before dispatch.

Shipping Details:

  • East Coast Australia: Delivery expected within 1-2 days.
  • Western & South Australia: Allow 4-5 days for delivery.
  • International Orders: Anticipate 5-7 days for delivery.
  • If you are needing your order at speed, please select express delivery.

Address Details:

Please verify that billing and shipping addresses are accurate, as redirection is unavailable. The billing address must align with your credit card statement.

Order Confirmation:

Upon shipment, a confirmation email with tracking details will be dispatched for your reference.

Delivery Estimates:

Delivery times are estimates from the date of dispatch. While we aim for prompt dispatch, be aware that delays may occur in remote locations or due to adverse weather conditions.

Need Expedited Service?

For inquiries or to expedite your order, contact concierge@karengee.com. Our team is ready to assist you.

Your satisfaction is our paramount concern at Karen Gee. We appreciate your understanding as we endeavour to deliver exceptional luxury pieces to your doorstep.